From Transactional to Transformational Leadership

The Secret to Building a Thriving Practice

In a thriving practice, employees show up every day do their best work, supporting not only the business but each other to reach a common goal. It’s a goal we all strive for—but how many of us can honestly say we’re there? To help you get there, we invite you to join us for two days of reflection, practical activities, and conversations on what kind of leader you want to be, what practice culture you want to foster, and how you can help your practice flourish. This symposium will help you learn how to lead without effort and enhance your well-being and that of your team.

Here’s what you don’t want to miss:

  • Leadership Training: This training will be an interactive two-day experience, giving you time to reflect on your leadership style, the leader you want to be, and how to fill the gaps. The session will be taught by Jen Arnold, MS, RD, LDN; David Machels, Ed.D, MPH; and Karen Mastroianni, Ed.D, MPH, COHN-S, FAAOHN. 
  • Network With Fellow NCMS Plan Practice Members: Share success stories and challenges with your peers with a focus on building a thriving practice. 
  • Personality Assessment: You will gain access to the Myers-Briggs instrument to fully understand your personality type. You’ll not only have access to your results, and they will be interpreted for you. This free personality assessment is a $49 value. 
  • NCMS Plan Resources to Support Wellness Efforts: Learn about NCMS Plan programs including Eat Smart, Move More, Weigh Less; a comprehensive tobacco cessation service; nutrition benefits; and our Employee Assistance Program, driving member wellness through best-in-class counseling, social communication, digital content, and perks.
  • Overnight Accommodations Included: If traveling outside of a 50-mile radius of Raleigh (Thursday night only)
  • Meals: Continental breakfast and a healthy lunch provided each day 
  • CE Credit: Available through the American College of Medical Practice Executives

Space is limited. Sign up now for a seat at the two-day seminar. Limit two representatives per practice.


Jen Arnold, MS, RD, LDN

Jen Arnold is host of the Redesigning Wellness podcast where she interviews experts on the topic of organizational health. Jen’s on a mission to change the common approach to employee health and wellness. To support this mission, she facilitates employee training that addresses leadership, resilience, and mindfulness. For the 16 years prior to starting her own business, Jen led organizational health and wellness efforts and advised employers how to start them. Most recently, she worked at Blue Cross Blue Shield of NC for over eight years leading a team of health promotion professionals. Jen is a TEDx speaker who uses stories, activities, and humor to not only make a point but to keep audiences engaged and listening. She lives in Raleigh, NC with her husband, two children, and dog.


David Machels, Ed.D, MPH

Dr. David Machles, co-founder of Dimensions, assists organizations with developing socially sustainable management systems by focusing on safety, wellness, and leadership. His style utilizes strategies based on emotional intelligence, active listening, mindfulness, and other psycho-social methods. He has a degree in nursing, a master’s degree in public health, and a doctorate in education specializing in organizational learning and behavior. David has worked in the field of employee health, safety, and sustainability since 1987. He has published in a number of professional journals and has presented on a variety of topics locally, statewide, and nationally.


Karen Mastroianni, Ed.D, MPH, COHN-S, FAAOHN

Karen Mastroianni is a co-founder and principal of Dimensions, a consulting firm located in Raleigh, NC. Karen utilizes a multi-level, holistic, and ecological model to enhance well-being for both the individual and the organization. She has a bachelor’s degree in nursing, a master’s degree in public health, and a doctorate in organization and work force development. Karen’s experience and research led to a realization of the impact that culture and climate have on individual well-being. She has worked in the area of occupational health, safety, and wellness since 1984; expanding to apply a multi-dimensional approach of well-being that embraces mindfulness, emotional intelligence, social connections, positive relationships, meaning & purpose, and resilience for leaders and employees. Karen has published articles in professional journals, co-authored a book, and presented at local, state, and national conferences.